Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Human Resources Specialist

Job Status: Seasonal

Compensation and Benefits:

Compensation: Proposed hiring rate of $18.50 to 20.40+, actual pay will be adjusted based on experience.

Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e., food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

Within this position, you will be one of the first points of contact for our “guests” and should have a cheerful, helpful attitude with every interaction and present yourself as a resource for all other employees. The Human Resources Specialist should set the example of how an employee of Copper Mountain should conduct themselves and be the example for our grooming and appearance standards. The right person for this position will also be professional with excellent guest service skills, a self-starter who initiates projects and enjoys working in a fast-paced environment with varying tasks at any time. You must be able to perform a variety of administrative duties, assist with uniform distribution and laundering, as well as support the employee housing team as needed. This front-line position allows you to develop strong working relationships with management and other front-line employees at the resort, creating opportunity to further grow leadership skills.

Essential Duties and Responsibilities:

Can shift attention quickly or attend to more than one task at a time.

Initiates projects, is a self-starter, shows productivity regardless of supervision.

Maintains productivity and quality during the workday.

Can adapt quickly and easily when processes change.

Is professional and focused on solutions when a customer is frustrated; independently resolves conflicts before they escalate.

Is committed to creating a positive experience out of every interaction with our employees and guests.

Adapts approaches as needed to deliver quality service to employees with various backgrounds, styles & perspectives.

Ensure all work areas are locked when not in use and at the end of every shift before clocking out.

Will process credit card transactions following our accounting reporting guidelines.

Runs all daily closing reports and internal/external mail in a timely and appropriate manner according to our standard operating procedure.

Actively participates in company meetings, trainings, and orientations as required.

Follows all Standard Operating Procedures and our Employee Experience Division Service Level Standards.

Treats all conversations as confidential.

Maintains the confidentiality of sensitive information (ie. wage data, medical information, personnel files, EEO information)

Ensures appointment sign up calendar is up to date with accurate time slots.

Learns quickly and applies new information on the job.

Knows and complies with all company policies, regulations, and laws relevant to job.

Ensures all phone and outgoing email messages are current and with relevant business information.

Consistently follows employee issues through to resolution, overcoming challenges and getting assistance as needed.

Takes full responsibility for own mistakes & initiates solutions to fix the mistake.

Is reliable and dependable; is present and on time for work; returns promptly from breaks.

Communicates clearly.

Creates a credible impression.

As a member of the Employee Experience team, understands that we are held to the highest degree of Grooming Standards, Dress Code, Uniform Standards and ALL other company policies.

Maintains productivity and quality during the workday. When work processes change, adapts easily.

Manages time effectively so that all commitments and deadlines are met.

Is willing and able to acknowledge when other members of the Employee Experience team need assistance and offers help without being asked.

Maintains and takes pride in a clean work environment.

Proactively seeks additional opportunities when not busy with routine work.

Demonstrates knowledge of Copper Mountain’s structure, mission & values.

Views change positively; focuses on the benefits of change to help others adapt.

Answers the phones within three rings and directs calls in a timely and proficient manner. Takes and directs messages for the Employee Experience Department.

Greets and provides information to managers, supervisors, employees, guests and applicants entering the office.

Is able and willing to participate in Front Line Assist and needed / required (helping in operations).

Recruitment

Informs applicants about job duties, responsibilities, salary, and benefits. Also relays company policies, promotional opportunities, and other pertinent information

Screens job applicants who meet the qualifications to keep the company optimally staffed.

Approving and monitoring job posting requests and job descriptions in a timely manner and in accordance with Copper Mountain’s Wage and Salary Plan. Coordinates the communication of these external and internal opportunities.

Management of applications could also involve screening interviews, pre-employment testing, reference checking and background checking.

Assists with creative aspects of advertising campaign and procedures and monitors all recruiting costs.

Employee Experience

Fulfills new hire, re-hire and reactivation paperwork including but not limited to: Hiring Checklist, Personnel Data Form, W-4, Employee Handbook Acknowledgment, I-9, background check authorization, Employee ID card form, ensuring all items are complete and accurate

Verifies the I-9 form as per the requirements created by the US Department of Justice

Assists with uniform store (Gear Up)

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Personal Attributes:

Is honest and has the highest integrity

Is able to handle and manage confidential information

Professional appearance.Adheres to all grooming guidelines

Follows established policies and procedures

Is supportive of Core Values

Sets the example for others and is above reproach

Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.

Is organized in tasks.Sees projects through to the finish.Has good follow-through and makes it a habit of getting back to people on issues.

Can handle fast paced, potentially high-pressure environment

Is flexible with hours and days of work

Is able to work any hours of the day, any days of the week

Prioritizes and re-prioritizes personal time and work, to have a good balance in life

Basic Requirements:

Ability to lift 50 pounds

Ability to sit for 4+ hours at a time

Ability to project voice for an 8-hour period

Comfortable speaking in front of people

Touch typing skills

Ability to file for 4+ hours at a time

Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

Must have a valid US Driver’s license

Must be able to work holidays and weekends

Must be able to fluently read, write and verbally communicate in the English language

Must have the ability to deal with high levels of activity (i.e., phone and guest/employee contact) for long periods of time

High School Diploma or equivalent required

Be accountable for daily station open/closing: floats, cash-out monies, and closing reports – including taking the time to resolve any over/short closing issues and providing any necessary back-up for daily transactions

Must be able to speak clearly and have adequate hearing ability for phone conversations in a noisy environment

Must be at least 18 years old

Preferred Experience and Special Skills:

Bachelor or Associates Degree in HR-related field preferred

1-2 years office/clerical experience, preferably within a payroll and/or HR environment

Knowledge of Workday, RTP & Microsoft Office

Bilingual Skills advantageous.

Previous customer service experience

Computer Proficiency using Microsoft Word, Excel, data entry

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.

Can you see yourself here- Apply now!