Wireless operation lead Guwahati
airtel dth
Expected Key Results Activities (Detailed KPIs)
Reduction in Copper cuts all across circle SR Inflow reduction
-SLA enhancement
-Lesser MTTR Proactive Copper maintenance Proactive health corrections for the bad quality lines basis and FD reports to reduce the OSP & Wire Center related complaints. 100% Incidences capturing into remedy system To Strengthen the Reward/Penalty towards third party vendors.
-Strengthen the UGCM Contract
-Capturing of all trouble tickets into designed systems. Reduction in ERP cases Reduction in ERP cases keeping NEs healthy
- Proactive approach towards NE dechoking Opex & Budget Control Responsible for Opex & budget control & cost reduction.
Demostrate (Key competencies)
Strong analytical skills Strong communication skills Understanding of customer life cycle Experience of handling large teams Knowledge of wireline/broadband /internet business Knowledge of copper parameters & related toolsfa Innovative
-SLA enhancement
-Lesser MTTR Proactive Copper maintenance Proactive health corrections for the bad quality lines basis and FD reports to reduce the OSP & Wire Center related complaints. 100% Incidences capturing into remedy system To Strengthen the Reward/Penalty towards third party vendors.
-Strengthen the UGCM Contract
-Capturing of all trouble tickets into designed systems. Reduction in ERP cases Reduction in ERP cases keeping NEs healthy
- Proactive approach towards NE dechoking Opex & Budget Control Responsible for Opex & budget control & cost reduction.
Demostrate (Key competencies)
Strong analytical skills Strong communication skills Understanding of customer life cycle Experience of handling large teams Knowledge of wireline/broadband /internet business Knowledge of copper parameters & related toolsfa Innovative
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