The Asset and Wealth Management Client Operations (WMCO) team plays a pivotal role in the process of welcoming and retaining clients across the Global Private Bank & JP Morgan Wealth Management businesses. Our Global Team comprised of over 1,200 employees is committed to delivering a seamless and first-in-class client experience through the initial onboarding of new accounts and all post-onboarding account maintenance events, while leveraging innovative and scalable capabilities within a risk-focused framework.

Job summary

As a Know Your Customer (KYC) Specialist within the Asset Wealth Management (AWM) Client Operations team, you will play a pivotal role in our client due diligence process and KYC program. Your responsibilities will include closely collaborating with the front office team and their clients to gather and authenticate the necessary information for the due diligence process before account opening. Additionally, you will liaise with the risk and controls organization teams responsible for escalation management, updating policies and standards, and acting as the primary contact for regulators.

Job responsibilities: 

You will partner with the client facing teams to gather, review and input required Anti-Money Laundering (AML) / Know Your Client (KYC) information and legal documentation to meet all regulatory and internal guidelines Ensure KYC information is accurate in order to meet production targets while maintaining low error rates Facilitate client due diligence while coordinating with other JPMorgan stakeholders who have review and approval responsibilities Discuss and escalate complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues with Compliance partners Review data integrity and perform quality review of new and existing KYC profiles You will identify opportunities to improve processes and tools through engagement with transformation partners

Required qualifications, skills, and capabilities:

3 to 5 years of experience with in a financial services, operational or compliance fields Prior experience in Account opening, AML &/or KYC, Client Onboarding and/or documentation analysis experience  Ability to get up to speed quickly with new or unfamiliar subject matter Strong client focus and ability to partner with various internal groups and client coverage

 

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

 

Please note this role is not eligible for employer immigration sponsorship.