Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We are looking for a high-energy, customer-focused WMS Manager to join our IT team at our 1,000,000-square-foot distribution campus (DC) in Garland, Utah. The WMS Manager will be the primary on-site support for key DC applications and technologies. Responsibilities include providing ongoing on-site WMS, WCS and general systems support to ensure our systems are stable, reliable and effectively supporting operational needs. In addition, the WMS Manager will partner with other on-site resources to ensure effective IT service is provided to DC users and identify changes and opportunities that support a culture of continuous improvement. This position requires training in Garland, Utah at our distribution center. 

A day at Lakeshore looks like this: 

Providing technical support to DC management and end users Facilitating timely problem/issue identification, communication/escalation, troubleshooting and resolution  Performing system monitoring and maintenance activities to ensure system health, performance and data integrity Developing and maintaining system dashboards, reports and queries to support evolving business processes Administering users/devices and maintain system security and user profiles  Assisting with identification of system and process improvements Gathering business requirements and document use cases for large system changes Collaborating with central IT development and support teams to effectively develop and test WMS enhancements, integration changes and system upgrades Collaborating with other on-site IT infrastructure support resources as needed 

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

Prior warehouse, distribution center or manufacturing application support experience (HighJump WMS and/or Pyramid WES administration experience a plus) SQL knowledge and advanced technical troubleshooting skills Experience with distribution center processes, technologies and integrations (RF devices, telnet, conveyor systems, barcode printing, shipping systems, etc.) Experience with or knowledgeable of distribution robotics – AGVs/AMRs/GTP Highly motivated self-starter with strong verbal and written communication skills Demonstrated ability to work independently and to effectively organize and prioritize workload within a fast-paced, customer-focused environment   Possesses excellent attention to detail, operates with sense of urgency and has strong problem-solving skills Understanding of systems development life cycle (SDLC) 

Additional Information

And here’s our end of the bargain! 

Competitive compensation based on skills and experiencePaid leave for new parents to support work/life balance and family bondingExcellent medical/dental and vision coverage—EPO, PPO and HSA401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountCasual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL3