Job Description

 The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.  

 

A day in a life... 

 

Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service   

Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion 

Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor 

Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary  

Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program 

Flexible to support other areas of the store including order fulfillment and order pick-up 

 

You own this if you have… 

 

The ability to prioritize multiple tasks and requests from customers in a fast-paced environment  

Excellent communication and interpersonal skills  

Strong organization and follow-through  

A knack for problem solving 

Proficiency with computers and an interest in learning new computer applications  

The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $20.55-$21.35 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf