Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

We love all pets like our ownWe’re the future of the pet industryWe’re here to improve livesWe drive outstanding results togetherWe’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

About Us: Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our Petco partners.  Since our founding in 1965, we’ve been trailblazing new standards in pet care, delivering comprehensive wellness solutions through our products and services, and creating communities that deepen the pet-pet parent bond. At our core is passion, passion for pets and people drive every decision, action and commitment.  If you are a passionate person who loves to learn, lead and help strengthen the foundation of our distribution network, we’d love to hear from you!

Position Summary

The Senior Manager, Distribution Operations is responsible for overseeing day-to-day distribution center operations, ensuring the efficient movement of goods, compliance with safety standards, and continuous improvement. This role emphasizes driving operational excellence, developing a strong team culture, and leading the strategic growth of the distribution center in alignment with overall business objectives.

Key Responsibilities

Leadership & Team Development

Lead, mentor, and coach a team of managers, supervisors, and distribution staff to ensure high levels of engagement, productivity, and performance.

Foster a positive, inclusive culture of accountability, collaboration, and continuous improvement across the workforce.

Develop leadership capabilities within the team, ensuring clear succession planning and growth opportunities.

Drive a culture of safety, ensuring compliance with all OSHA and company safety regulations.

Create a sense of ownership and responsibility at all levels, encouraging employees to take initiative and make data-driven decisions.

Operational Excellence & Continuous Improvement

Direct day-to-day operations, ensuring that processes for receiving, inventory management, picking, packing, and shipping are executed efficiently and accurately.

Implement Lean, Six Sigma, or similar process improvement methodologies to optimize workflows and reduce costs.

Establish and monitor KPIs, ensuring alignment with business goals, and initiate corrective actions when targets are not met.

Manage labor planning and scheduling to ensure optimal staffing levels based on volume forecasts and operational requirements.

Oversee the management of warehouse technology systems (e.g., WMS, automation tools) to improve operational performance.

Business Acumen & Strategy Execution

Collaborate with senior leadership to align distribution operations with corporate goals and customer expectations.

Analyze financial reports and P&L statements, taking ownership of budget management, cost controls, and capital expenditure planning.

Drive decision-making through strong business acumen, identifying opportunities for cost reduction, service improvement, and process innovation.

Build partnerships with cross-functional teams, including supply chain, procurement, customer service, and transportation, to improve service levels and operational efficiency.

Participate in strategic initiatives related to expansion, automation, and facility upgrades.

Stakeholder & Customer Management

Act as the point of contact for internal and external stakeholders on distribution-related matters, providing updates on service levels, capacity, and improvements.

Build and maintain relationships with key partners, vendors, and service providers to ensure smooth supply chain operations.

Collaborate with sales, marketing, and customer service teams to understand customer needs and align distribution operations to meet or exceed those expectations.

Qualifications

Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field.

7+ years of experience in distribution, logistics, or supply chain management, with at least 6 years in a leadership role.

Proven experience leading large teams in a high-volume, fast-paced distribution environment.

Strong understanding of distribution and warehouse technologies (WMS, TMS) and continuous improvement methodologies (Lean, Six Sigma).

Excellent leadership skills, with a track record of building high-performance teams and fostering a positive work culture.

Strong business acumen, with experience managing P&L, budgeting, and financial performance in a distribution setting.

Exceptional communication, problem-solving, and organizational skills.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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