Job TitleWork Order Coordinator

Job Description SummaryPerform a variety of duties and functions to support the Facilities Department. This position covers multiple job functions that support C&W managers, as well as, client managers.Job Description

Principal Duties and Responsibilities:     

Enter all incoming work order requests (via email, phone, text, etc.) and delegate them to correct technicians using a CMMS SystemMaintain email distribution list for department – be able to answer or forward email to correct person/departmentDevelop a good relationship with the client and maintain client confidence through effective communication, open rapport and a solid record of delivery on commitmentsMaintain/update all employee filesMaintain/update all safety recordsMaintain/update on-site financial records (i.e., data entry of all costs accrued by C&W including credit card receipts and POs opened for work performed or good purchased)Maintain a good relationship with vendorsAssist with the setup of a variety of on-site meetings/eventsMust be able to work with other departments in the buildingMaintain discreetness in regards to any financial information or any employee informationAbility to follow all safety protocols in place on-siteProvide monthly KPIs (Key Performance Indicators) to C&W and to clientTrack/update PTO/Vacation time takenPerform all other tasks as assigned by managers, to meet the needs of the client

Training & Education Requirements:

High School graduate, GED, or equivalent experienceMinimum of 2-3 years demonstrated experience in administrative workAdvanced computer skills (Word, Excel, Power Point, Outlook)Advanced tech skills (use of smart phone, laptop, etc.)Working knowledge/understanding of CMMS systemsMust be able to multi-task and work with numerous interruptionsMust be able to understand and follow written and verbal instructionsMust be able to work with a variety of managerial styles

Qualifications & Physical Requirements: 

Must pass a criminal background checkAbility to sit for long periods of timeAbility to work in an environment with exposure to occasional loud noises

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”