The Work Planner is responsible for planning, detailing, and preparing work packages for maintenance, repairs, and operations activities. This role ensures that all necessary resources, tools, and documentation are identified and organized to facilitate efficient and safe task execution by the field team. This will include work package preparation, resource planning, documentation and compliance, scheduling and coordination & have a focus on continuous improvement. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Responsibilities:** + Developing detailed work packages that include procedures, materials, tools, and safety measures. + Reviewing work orders and collaborating with technical staff to determine scope and requirements. + Ensuring that all work packages are complete, accurate, and comply with regulatory and safety standards. + Identifying and procuring required materials, tools and equipment. + Ensuring that all resources are available and pre-staged prior to the commencement of work and coordinating materials. + Preparing and maintaining all necessary documentation, including permits, risk assessments, and method statements. + Ensuring compliance with company policies, industry standards, and regulatory requirements. + Maintaining accurate records of completed work and updates in the maintenance management system. + Collaborating with CE technician managers, schedulers and planners to align work activities with production schedules. + Coordinating with cross-functional teams to ensure minimal disruption to operations. + Facilitating pre-job briefings and ensuring that all stakeholders are informed of work plans. + Identifying opportunities for process improvements and implementing best practices. + Reviewing completed work for feedback and lessons learned to enhance future work preparations. + Participating in root cause analysis and providing input on corrective actions. + Embody our culture and values **Qualifications** **Required Qualifications:** + Time spent in work preparation, planning, or a similar role + Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office Suite. + Strong understanding of maintenance practices, tools, and safety regulations in Critical Environment + Excellent organizational and time management skills. + The ability to work well with others, including cross-functional teams, is essential for coordinating work activities and ensuring minimal disruption to operation While not required, we also look for the following **Preferred Qualifications** + Certification in a relevant technical field or trade. + Experience in industries such as oil & gas, manufacturing, or utilities + Strong problem-solving skills and attention to detail. + Effective communication is crucial for collaborating with various teams and ensuring that all stakeholders are informed of work plans and updates. **Background Check Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .