Job Description The Cybersecurity Specialist is a member of the Workday Security Team. This team supports critical infrastructure and IT services for account and credential management, authentication, sign-on, access control and administration and participation in global security federations, all in support of institutional finance, HR, and Payroll needs for identity, privacy, security, accountability, transparency, efficiency, and cost-effective management of institutional risk. This position provides technical consulting, education, outreach, and support to the customers and end-users of Workday Access services. Responsibilities include researching and responding to customer needs, troubleshooting complex security issues, developing business requirements, contributing to projects that change the Workday feature sets and business processes, and coordinating testing/validation of security changes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Minimum two years experience providing direct customer support for Workday in an enterprise help desk or service desk environment responsible for self-service, request fulfillment, incident management, problem and change resolution.  3-4 years of overall professional experience in a similar environment/project  Demonstrated ability in technical writing, maintaining and developing internal and external customer facing knowledge base articles, and customer communications.  Knowledge of identity and access management practices and tools in a business or university setting.  Familiarity providing documentation, training and technical instructions to customers with varied technical expertise.  Demonstrated ability to identify, assist in, and resolve issues with services, using agreed upon procedures.  Demonstrated written / oral communication skills, user liaison skills, and personal interaction abilities. Previous experience in a SaaS infrastructure, system security access analysis, and/or systems analyst role.  Familiarity with core identity management concepts, capabilities, and supporting business practices for identity registration, proofing, record matching, lifecycle management, credential assignment, and authentication.  Experience with single sign-on (SSO) and identity federation protocols and technologies (SAML, OIDC).  Experience managing API Clients and X.509 certificates in a SaaS environment.  Familiarity with business analysis practices for identifying user needs.  Familiarity integrating IT applications with IAM services, APIs, institutional information, and/or infrastructure.  Workday Security Pro-Certification.  Familiarity with NIST cybersecurity standards and Center for Internet Security (CIS) controls.  Experience with project or task tracking tools (e.g. JIRA, Trello, Asana).  Experience with SOC Type 2 reports, major audit, accounting, or consulting firm.  Experience in higher education and research communities. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.