SAN RAMON, USA
5 days ago
Workday Systems Analyst III (Contract Talent)

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Workday Systems Analyst III to join the HR Information Systems department.

The Workday Systems Team provides impact analysis from a technical perspective and facilitates business process design discussions that will ultimately lead to the documentation, development and implementation of system solutions designed to address specific business requirements.

Serves as a liaison between Cross Functional and business users and provide application support and guidance to other groups within the Corp Services Departments, locally, nationally, internationally and with outside vendors and/or consultants with regards to integrations and downstream impacts of Workday functionality and data.  

The team is responsible for the full cycle management (design, development, Unit testing, implementation, maintenance) of multiple technical projects/enhancements ranging from simple to complex.

The team possesses a balance of Functional and Technical expertise for Workday application and HR business process related initiatives.

The position requires project management, business analysis, deep functional and technical expertise and excellent business communications skills.

The team provides and promotes: automation, analysis, innovation, system enhancements, communication, and education. 

What You'll Do:

Analysis, Requirements Gathering, Documentation

Assess impact to current and future business processes and systems, assessing upstream & downstream effect of business and system

Consults with various subject matter experts from RHI business units, Field Accounting staff, branch locations, Field Service Center personnel, clients, users, or others to obtain business requirements as required.

Function as project lead, as required on initiatives where critical organizational applications are impacted or require change.

Identifies areas of needed improvement/gaps, or opportunities to increase productivity, efficiency, quality, or customer satisfaction and/or opportunities to reduce expenses and eliminate waste.  

Prepare and support proposals that will: close gaps, refine/streamline processes, increase efficiency and quality, enhance or upgrade systems or technological resources, reduce costs, eliminate waste, support auditing controls and compliance, educate clients, improve communication, and/or increase client satisfaction while striving to achieve department goals and objectives.

Reviews, analyzes and refines business requests and ad hoc requirements, formulating system solutions to parallel overall business strategies.

Translates customers' needs into business requirement documents into technical requirement documents,  that can be presented to all levels of management, customers, development teams and vendors. 

Work directly with vendors to review solutions to address technical requirements, complete detailed fit/gaps and support recommendations to sr. management.

System Deployment (Build/Test/Deploy)

Function as liaison between IT cross functional departments and business to ensure effective delivery of system changes.

Obtain migration approvals from management

Perform intake of issues, validate, assess impacts, prioritize and coordinate with IT Product Managers to resolved defects and retest

Work with the business Product Manager to develop detailed User Acceptance test cases and scenarios.  Including giving guidance on what and how to test.

Project Management

Manage multiple projects ranging from simple to complex, that will change and enhance business processes & systems.

Consider the impact the projects have on staff, clients, and technology.

Determine the resources and assistance that each project will require.

Develop and/or maintain project plans, status reports and other materials required to track and monitor the progress of assigned projects.

Consult with internal or external consultants, and other RHI organizational business units, cross-functionally, locally and nationally, and internationally.

Communicate with all parties directly involved or affected by the deliverables f the project. 

Prepares detailed documentation throughout projects and assignments to keep management and stakeholders apprised of status/progress.

Establishes and maintain strong internal and external client relationships

Communicates with impacted and interested groups within key business units.

Conduct/facilitate management training sessions related to system enhancements or any changes made to processes, procedures, or policies.

Ensure a high level of customer service to both internal and external customers 

Serve as a liaison between cross functional teams,  Corp Services and various field locations.

Supports teamwork and solicit input from internal and external clients on processes, procedures, technology.

Production Support / System Administration

Troubleshoots escalated issues from Workday Analyst II prior to assigning to IT.  This troubleshooting entails data analysis

Log, document and track support issues

Analyze, diagnose, define action and recommend, or as appropriate, work with Product Managers to implement  bug fixes and/or configuration changes related to complex situations.

Identify alternatives to solve business problems, make recommendations based on available resources, cost and time criteria.

Staffing and Team Development

Assist manager in interviewing for BSA positions

Suggest and contribute to the team's knowledge base of processes, templates and reference materials.

What You'll Need:

Bachelors Degree in business, accounting, finance, MIS or equivalent work experience

6+ Years of business experience supporting systems with demonstrated leadership and project management experience of large system initiatives.

5+ Years of experience in business systems analysis and design implementation or maintaining large ERP applications, in particular Workday is helpful.

Business consulting and or HCM experience a plus.  

In depth knowledge and experience with Microsoft windows applications, Microsoft Office including MS Excel, MS Outlook, MS word, MS Power Point

Experience with reporting tools such as MS Access and Microsoft Project is helpful

8+ Years of ERP implementation with experience including requirements, design, testing and deployment and support in one or more of the following Workday is required: Benefits (Ben Admin), HR

Excellent organizational, analytical and time management skills.

Excellent oral and written communication skills

The ability to communicate/ present information to employees on all levels and in small or large groups.

Demonstrated ability to identify solutions to problems, listen actively, exercise sound judgement to make decisions.

Establish and maintain strong client relationships, work independently and with others.

Investigate problems or gaps through research or probing, make recommendations and prepare proposals, multi-task, meet deadlines.

High level of attention to detail and accuracy.

The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.

$44.23 - $64.90

Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

The specific accommodation requested to complete the employment application.

The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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