Returning Candidate? Log back in! Workers' Compensation Manager Job Locations US-TX-Austin Type Full Time Property RPM - Austin TX Overview

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The position: The Workers’ Compensation Manager oversees the day-to-day functions of the worker’s compensation program. The role is responsible for administering and evaluating the dissemination of claims management with other personnel in the department.

Responsibilities Administer the day-to-day functions within the department to include claims handling procedures, interdepartmental communication, and oversight of other workers’ compensation associates.Effectively communicate with Broker and TPA on claims handling and coverage questions.Oversee workers’ compensation documentation, status reports, and claims settlement and coverage.Ensure compliance with company policies and state regulations while updating documentationPerform day-to-day case management of assigned claims; initiate contact with injured employees; confer with claimants, doctors, and other parties; obtain and review workers' compensation claims; and determine appropriate action for each case.Partner with Human Resources and Safety Department.Input Subsequent Report of Injury/First Report of Injury data and new claims in claims software system.Provide, interpret and explain information regarding claims status, policies, requirements, rules, regulations and procedures.Ensure clarity regarding work restrictions for every workers’ compensation case by consulting with medical treatment providers.Provide guidance and support to managers and employees regarding workers' compensation policies, procedures, and benefits, including return to work.Assist employees with filing incident reports and accurately documenting investigations to ensure faster settlements and resolution.Evaluate workers’ compensation claims applications, analyze complexities in claims data and identify missing information.Works closely with the benefits team to transition employees to LOA when appropriate.Coordinate with partner resources and claimants to resolve workers’ compensation cases in accordance with applicable guidelines. Qualifications

Education & Experience:

Associates Degree in business administration, human resources risk management or related field. Experience may substitute for educationFive years of experience in workers compensationSupervisor or manager experience preferred.Multifamily or legal experience preferred

Knowledge, Skills and Abilities:

Knowledge of workers' compensation laws and regulations (federal and state).Knowledge of insurance carriers and third-party administrators.Skilled in claims management, injury prevention, and risk managementSkilled in problem-solving with the ability to think strategically.Skilled in time management with the ability to prioritize multiple tasks in a fast-paced environment.Skilled in workers' compensation software and claims tracking systems.Skilled in Microsoft Office Suite, Adobe, and YardiAbility to communicate effectively both verbally and in writingAbility to analyze complex data, prepare reports, and present findings to senior managementAbility to collaborate as a team player and work effectively with employees at all levels of the organization.

Physical Requirements

May be required to sit or stand for extended periods of time Must be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipment

Work Environment

This is a hybrid role requiring the associate to work in one of our corporate or regional offices at least four days a week. The office is an open setting which may include bright lights, constant noises and distractions. Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates 
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match 
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

 

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

 

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

 

RPM Living is an Equal Opportunity Employer.

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