Toronto, ON, Canada
4 days ago
Workforce Analyst

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

This role supports the Shoppers Drug Mart HR Client group, and is central to the Employee Relations Group, responsible for developing reporting tools and dashboards for updates to leadership, including the President. The colleague manages regular tracking and reporting processes and responds to ad-hoc requests for people data and analytics.

What You'll Do:

· Support the execution of and reporting on the Associate Owner Survey and the Retail Engagement Survey

· Analyze large data sets from multiple systems (Dayforce, Workday, Workforce Management, MS Forms, Qualtrics etc.) and transform this data into various reporting formats, including dashboards and PowerPoint presentations

· Contribute to continuous improvements & best practices to influence human resources strategies.

· Assist Director and HRBPs with research, analysis and implementation of programs, reports and projects as required

· Build and foster partnerships with business COEs, and cross-functional teams as the primary contact for people analytics and reporting

· Lead the gathering of requirements, design, development, testing and change management for Workday implementation in the franchise retail environment

· Recommend and implement solutions based on issue analysis and business impact

· Develop solutions based on an understanding of the business strategy and stakeholder needs, ensuring solutions return stakeholder value and business results

· Promote reporting automation, self-service, and a culture of data-driven decisions

· In partnership with the Total Rewards team and the benefits plan provider, administer annual benefits renewal for Associates and their retail employees

· Processing of invoices related to central HR materials and managing inventory of materials available to stores

· Management of the HR portal, central HR inboxes, making updates to store HR policies and procedures

What You'll Need:

· Post-secondary education preferably in analytics or data analysis. Human Resources background combined with strong data analysis skills also desirable

· 1 – 3 years progressive related experience

· Ability to interact with all levels of the organization and to present data effectively to varying audiences

· Strong integrity with ability to maintain confidentiality and manage highly sensitive information.

· Solid computer skills required in MS Office

· Exceptional interpersonal, communication (written and verbal) and problem-solving skills.

· Customer focused and able to nurture positive customer relationships

· Highly organized and has a high degree of attention to detail

· Strong analytical skills and superior ability to problem-solve

· Exceptional commitment to customer service with strong sense of urgency

· Highly motivated, self-starter, requiring little direction

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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