Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity

The role of the Workforce Coordinator is to assist with the efficient delivery of events. The primary focus is on the accurate scheduling of crew to achieve labour efficiency and successful event outcomes.

Core Responsibilities

Roster casual and full-time crew to ensure show delivery needs are metManage the rostering and payroll system (Timetarget / HumanForce) for casual and base staff to ensure all data is accurately captured and properly authorisedPlan the rostering of full time and casual crew to ensure payroll costs are minimised and that the skills mix on each job is accurate and appropriateLiaise with venues to arrange utilisation of all crew as requiredRespond to general phone inquiries to confirm staff shifts, troubleshoot where required

Your Background

Experience in a similar roleRespond to general phone inquiries to confirm staff shifts, troubleshoot where requiredExcellent oral and written communication skillsHighly developed communication skillsTime management skills; the ability to manage multiple and competing deadlinesExcellent decision making skills

Why Join Us?

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

“Great Place To Work” certification, ensuring a supportive and engaging work environmentDiversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for allWellness initiatives to prioritise your physical and mental well-beingAmple opportunities for career progression and professional growthCommitment to sustainability initiatives, contributing to a greener futureSalary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.