Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Audit Analyst I

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $48,200.00 - $72,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Position Summary:  

The Workforce Management Analyst works with the leader of Audit as well as with the Regional Field Services Manager to ensure audits are scheduled based on predetermined SLA’s.  They are responsible for forecasts of audit volumes and average audit completion timing within specific audit types and regions.  Communicate with Regional leadership as well as corporate leadership about adherence to schedules and other SLA’s. They will monitor and measure audit routing strategies to ensure efficiency.  Accountable for achieving designated forecasting accuracy goals. This position may be required to perform market specific analysis to determine scheduling needs.

Essential Duties and Responsibilities:

Implement client audit regional scheduling program for the Field Services Audit Teams.Creates forecasts for use in developing schedules and building intraday plans.Maintains and analyzes actual volumes compared to forecasts and recommends changes to enhance productivity and audit efficiency.Offer insights and solutions to regional leadership and field auditors determined through thorough data analysis to maintain audit adherence.Weekly meetings with cross-functional and/or department boundary partners to ensure achievement of team SLA’s and scheduling effectiveness.Ability to think creatively to incorporate new types of data into custom insights that provide direction guidance towards regional scheduling.Identifies and recommends process improvements.

Job Knowledge, Skills and Abilities:

Experience using Microsoft Excel required.Experience using Salesforce, Alteryx, Tableau, Business Objects, and/or other dashboard development tools preferred.Experience working with large sets of data and pulling directly from various data sources.Excellent written, oral, and interpersonal communication skills.Workforce management experience preferred.Must be self-motivated and values data-driven solutions.Adaptability and flexibility required to meet business priorities.Analytical mindset.

Education and Experience:

BA/BS degree in a related field and up to 2 years of related experience or 4 years of related experience without a degree. Relevant experience with Scheduling and/or Workforce Management highly preferred.1+ years Automotive finance experience preferred.Industry/Automobile knowledge highly preferred.

Physical Demands:

Heavy computer and desk work.Sitting for extended period.

Work Environment:

office environment.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.