The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

We're seeking a committed individual to join our New York New York team for a FULL-TIME opportunity as a Workforce Management Clerk.  In this position, you'll collaborate closely with employees and different departments on-site to support various staffing requirements and needs. If you have previous administrative experience, proficiency in various computer applications, and enjoy collaborating within a team environment, we're eager to connect with you!

THE JOB: 

The Workforce Management Clerk plays a key role in enhancing the scheduling and time-off experience for our internal customers. This position involves performing a variety of administrative tasks, including managing communications via email, phone, and in-person interactions. The scope of this role includes working with both staff and management, fostering a collaborative and supportive work environment.  You will play a vital role in our mission to own the internal guest’s experience, delivering on S.H.O.W. Basics to both Staff and Leadership creating WOW memories that last far beyond the moment.

THE STARTING PAY RATE:  $17.00 / Per Hour

THE DAY-TO-DAY:

Oversee scheduling and time-off requests for internal customersHandle various administrative tasks through email, phone, and face-to-face interactionsAnswer calls that come into the workforce department lineAssist with covering callouts for all departmentsAid in time editing and auditingSort and prepare documents for scanning by removing staples, paperclips, and rubber bands, and by unfolding, straightening, and combining forms as neededIndex each employee record document in the Perceptive scanning system, ensuring images are correct, legible, and accounted forOrganize and file documents to be scannedMaintain retention data within the company's system, ensuring compliance with document destruction schedulesProvide feedback to departments when the document retention program is not followed according to company proceduresPromote and maintain effective communication and relationships with internal customers to ensure their requirements are identified and consistently metFoster an effective relationship between the department, business units, and other corporate departments to ensure efficient operational processes

THE IDEAL CANDIDATE:

Minimum of at least 18 years of ageHigh school diploma, GED or educational equivalentWilling to learn and enjoys working in a team oriented environmentAt least 6 months of administrative or clerical experienceWorking knowledge of Microsoft Office applicationsGreat customer service and communication skills to interact effectively with all stakeholdersStrong organizational skills to function effectively while still maintaining attention to detail and meeting established deadlinesFlexibility and ability to work within a growth environmentMust be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

Health & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsFree meals in our NYNY employee dining roomFree parking on and off-shift at all MGM Resorts propertiesWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14592

Are you ready to JOIN THE SHOW? Apply today!