The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. The employee delivers on S.H.O.W. basics to all internal customers including staff and management teams in a collaborative and supportive environment.

STARTING PAY: $20.00 per hour

SCHEDULE: 1 PM - 9:45 PM - Wednesday/Thursday off

THE DAY-TO-DAY:

Subject matter expert on Workforce Management software and processes; track, monitor, and communicate all system issues and downtimeCreate scheduling solutions for departments that account for current business demands as well as exceptionsCollaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategiesSuggest scheduling changes and create new business modelsDiscover new best practices to enhance staffing while following current labor agreements and adhere to all ethical and equity when managing the scheduling processDetermine the balance between optimum scheduling, service expectations and current legal/legislative requirementsWork as a team completing daily schedule operations, such as leave requests and call outsManage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis

 THE IDEAL CANDIDATE:

Takes pride in their workGreat attention to detailIs available to work on weekendsEnjoys helping others and likes to make a good impressionAdapts well to changing situations and can efficiently handle a fast-paced work environment

PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parking on and off shiftFree uniform and dry cleaningHealthcare, financial, and time off benefitsProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16138

Are you ready to JOIN THE SHOW? Apply today!