Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

 

Primary Purpose

Provides program support to Workforce Safety Leadership on health system workforce safety initiatives which include but are not limited to review, investigation and action planning of workplace violence safety events, written correspondence to patients and/or family members, education and training, data trending and analysis, grant writing and research support.

 

Minimum Specifications

 

Education

Must have a bachelor’s degree in Nursing, Behavioral Health, Criminal Justice, Safety & Security, Healthcare Operations, or a related field of study from an accredited college or university.

Master’s degree in nursing, Behavioral Health, Criminal Justice, or a related field of study from an accredited college or university is preferred.

 

Experience

Minimum of 2 years of clinical experience working with healthcare staff and interdisciplinary healthcare teams. Minimum of 2 years of experience in leading successful teams is required. Minimum of 1 year of management experience is preferred. Demonstrated skills in business writing, data trending and statistical analysis with proficiency in Microsoft Office Products and other data platforms. Experience in working in clinical or environmental safety. Knowledge of existing state, federal regulations and accreditation standards and elements of performance related to workplace violence and workforce member protections. Experience with Satori Alternatives for Managing Aggression, Crisis Prevention Interventions, or similar de-escalation training.

 

Equivalent Education and/or Experience

May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

 

Certification/Registration/Licensure

Satori Alternatives for Managing Aggression (SAMA, Crisis Prevention Interventions (CPI) or other de-escalation training is preferred upon hire but required within 12 months of hire. AVADE certification optional

 

Skills or Special Abilities

Compose and edit written documents, presentations, and communications. Read and write efficiently. Work as a team player to achieve Parkland Health and Quality & Safety Operations Division goals. Relate positively, effectively, and professionally with others. Be assertive and consistent in following and/or enforcing policies. Lead others to cooperate and follow a specific course of action. Work calmly and respond courteously when under pressure. Accept direction; maintain confidentiality of information. Maintain a collective and continuous commitment in support of a culture of safety. Able to demonstrate emotional intelligence, think critically, and demonstrate analytical skills. Initiate and manage multiple assignments effectively. Organize and prioritize workload; Works in a highly organized manner, capturing and attending to details, as well as the bigger picture. Self-direction with ability to work independently with minimal supervision and meets expected deadlines.

 

Responsibilities

Supports immediate leader(s) who oversee the comprehensive workplace safety program for the Parkland Health. Provides support in coordinating violence prevention and mitigation activities, programs, education, and other efforts within the hospital and with other departments. Participates on enterprise Workplace Violence Committee; leads workstreams as directed by immediate leadership. Aggregates and synthesizes data from multiple workstreams focused on employee safety (safety posts, police reports, occupational health injuries, workers compensation, etc.) Utilizes violence data to support new initiatives/interventions to drive, modify, and measure violence prevention and mitigation efforts. Identify violence prevention and mitigation training needs for various groups across the health system. As delegated by leadership, participates in root causes when violence has been a factor. Utilize lessons learned from these and other deep dive efforts to Collaborates with key workforce members including but not limited to Environmental Safety. Patient Safety Clinical Risk, SPARKS Peer Support, Nursing Administrative Officers, Trauma Psychology, Nursing, Physician, Psychiatry, Legal, Institutional Risk, and Regulatory colleagues regularly on violence prevention and mitigation efforts. Collaborates on education development and awareness initiatives to improve employee knowledge of system safety-focused interventions and available resources for support. Collaborates with other departments, roles to improve staff perception and awareness of safety program initiatives. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the employee safety and violence prevention. Ensures Parkland policies, activities are in accordance with accrediting and federal regulatory agencies. Develops knowledge base to be considered content expert. Complete literature reviews to better support program initiatives.

 

Job Accountabilities

Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

 

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.