Consultant, Technical Responsibilities • Obtain and maintain certification in WFS Product Suite applications required to perform the role • Continue to Learn WFS product configuration requirements (i.e., naming conventions, importing templates, database structure, customizations, proper sequencing) • Responsible for configuring WFS Suite according to customer business requirements using JavaScript, HTML, SQL or other scripting tools. • Handle complex issues including administrative and configuration challenges with minimal assistance • Communicate roadblocks and see out guidance in a timely manner • Write complex formulas that leverage mathematical and/or programming skills • Perform unit and system testing of configured application to ensure test cases pass as described by customer requirements • Identify and escalate out of scope requirements to key stakeholders • Support the confirmation and refinement of customer business requirements with key stakeholders • Responsible for participating and eventually leading, in the gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams. • Understand project scope and implementation approach for assigned projects • Learn how to estimate work effort and communicate with key stakeholders on the project • Participate in facilitation of client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software • Deliver projects and tasks on time and within budget by effectively managing workload • Attend and participate in team meetings • Follow established processes and best practices to continuously improve skills • Provide project status updates to key stakeholders both internally and externally • Partner with internal teams during project phases to ensure successful customer implementation • Collaborate with the WFS team to ensure thorough testing of the customers’ requireme

Requirements • 2-4 Years experience in software implementations • Minimum 2 years’ experience with programming language, preferably JavaScript and/or SQL • Demonstrated knowledge of SQL, JavaScript, HTML or other scripting tools • Experience in implementing or training on a packaged software system or highly complex internally developed application • Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel • Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role • Entrepreneurial mindset required, as the role requires capability of rapidly shifting focus and responding to ever-changing conditions • Strong communication skills both written and verbal • Possesses basic problem-solving skills • Experience or ability to read/write SQL and write simple queries • Knowledgeable of and understand common implementation principles and lifecycle • Capability to exercise mature judgement • Demonstrates technical aptitude to learn quickly and adapts to new circumstances • Ability to work on a dynamic, customer-focused team and establish excellent working relationships

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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