Chase is seeking a highly effective and innovative Project Manager/Business Analyst to join Channel Execution & Delivery team to help drive Workfront through its next stage of growth. In this role, you will lead the strategy and backlog of the critical platform and partner initiatives with Performance Marketing and Product team.

As a Project Manager on the Channel Execution & Delivery team, you will lead and shape the Workfront platform to drive strategic initiatives across CCB. Working at the intersection of business and technology, you will interact with colleagues in various lines of businesses to learn about challenges and opportunities and translate that insight into high-quality solutions. You should have deep technical business analysis skills including expertise in everything from business process management, data management to functional design. Your success in this role also hinges on project management, teamwork, and leadership.

Job Responsibilities:

Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Lead the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners  Guide the overarching strategy and planning through execution of application testing, working with process owners, product managers, functional areas, design teams and development Create common business specific quality measurement frameworks and tracking improvement against these metrics Create and maintain standard PMO processes, configuration documentation and training documents. Troubleshoot technical issues and co-ordinate with product team for technical support.  Coordinate with various key executives, business-aligned functional areas, vendors, and technology to build business requirements, procedures, and processes.  Lead strategic initiatives and ad-hoc projects. This will include project plan development, resource management, requirements management, process mapping, process design, procedure authoring, org design, capacity sizing, etc. Strategically align and effectively communicate key priorities, milestones, deadlines, and decisions. Lead projects and initiatives that cut across multiple departments at all levels, using strong analytical, presentation, and communication skills,. Lead to guide and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability.

Required qualifications, capabilities and skills:

Bachelor's degree required Minimum 5+ years project management / business analysis experience in an operational or project management focused role Excellent analytical, leadership, interpersonal and written/verbal communication skills Strong initiative with ability to work under pressure and manage multiple deadlines Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills Ability for detecting potential project risks and implementing appropriate solutions to mitigate impact on timelines or business operations Experience working closely with Product Owners, technical architects and business users to guide and deliver design and implementation of key initiatives and projects Advanced knowledge of business processes and data analysis, as well as the ability to propose solutions to solve complex business problems  Experience in project management, including scheduling, budgeting, and resource planning Strong operational excellence focus Experience working with Jira, Confluence, SharePoint, Tableau and Excel

Preferred qualifications, capabilities and skills:

Experience with managing Workfront or similar enterprise-wide project management platform is a plus. Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions Creative, passionate about technology, and ready to help build something great

**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition