JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

KEY RESPONSIBILITIES:

Human Experience:

Act as the primary point of contact for employees regarding workplace-related inquiries and needs.Create a welcoming atmosphere by maintaining a clean, organized, and aesthetically pleasing workspace.Organize and support employee engagement initiatives, events, and wellness programs.

Operational Support:

Coordinate workplace services, including office supplies, food and beverage services, and maintenance.Oversee workspace allocation, meeting rooms booking systems, and shared spaces to ensure optimal utilization.Collaborate with IT and facilities technical teams to address and resolve workplace issues promptly.Conduct inspections of all facilities within the premises and report rectifications needed promptlySupport soft services operations to ensure optimum user satisfaction is achievedRelief Reception Desk during break times and when necessary.

Communication & Liaison:

Serve as a bridge between employees and key operational teams (e.g., HR, Facilities, IT).Gather and communicate employee feedback to improve workplace policies and practices.Provide regular updates to management on workplace-related concerns and initiatives.

Health & Safety:

Ensure compliance with workplace health and safety standards.Support emergency preparedness initiatives and act as a point of contact during emergencies.

Administrative Tasks:

Assist with visitor management, including check-ins and creating a positive experience.Monitor and track workplace budgets and inventory.Maintain accurate records related to workplace services and employee feedback.Respond, update and submit all documents, trackers, reports etc promptly without exceeding the due dates.

QUALIFICATIONS & SKILLS:

Education:

‘N’ Level, ‘O’ Level or Diploma in Workplace Management

Experience:

1-3 years of experience in office management, facilities coordination or employee engagement roles.Prior experience in customer service or hospitality is a plus.

Key Skills:

Excellent communication and interpersonal skills.Strong organizational and problem-solving abilities.Ability to multitask and prioritize in a fast-paced environment.Proficiency in workplace management tools and office software

Key Competencies:

Positive and approachable demeanour.Strong sense of accountability and ownership.Team-oriented mindset with a focus on collaboration.Attention to detail and a proactive approach to addressing challenges.

Personal Attributes:

Grooming & Dress Code

Neat up-do hairstyle – bun/ponytail (Avoid bright hair colours)

Full corporate makeup

Corporate dress code

Punctuality & Attendance

Ensure timeliness in reporting to work.

Avoid overlapping absence.

As a Workplace Ambassador, you will be the face of Facilities Management and our point of communication with users.  You are required to discharge your duty responsibly, diligently, efficiently and with a service mindset attitude.  You will also possess a good sense of urgency, be an excellent team player and can excel in communication and people relationship.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.