JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Easing Facilities Management

Skilled in monitoring property operations. In this role, this person will be working side-by-side with the facilities management team for daily updates and reports. This person will also be in charge of maintaining a comprehensive knowledge of our amenities, office vicinity and facilities services. Likewise, this person will be the go-to person for external vendors who perform contract works.

In addition, oversees Helpdesk phone lines and laptops, and coordinate immediately with the Facilities Services team should a complaint or an issue occurred. This person is also expected to stay calm and composed when listening to employees’ concerns and requests. Aside from this, you must try to resolve potential issues as soon as possible.

Creating better employee experience

As the person in charge of providing great employee experience, the main task is to coordinate employee communications including phone calls, emails and Skype messages, and make sure that each one is promptly attended.

Furthermore, this role requires that you effectively relay various procedures—such as  new hirers, departures, transferees, lost and found, badges, lockers, air-con extensions, loading bay requests and others—with our employees in a pleasant and professional manner.

Bringing enhanced comfort and efficiency to the office

Arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order. Keep an eye out for potential emergencies and carry out steps for managing such situations. Also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards.

Skill Sets required:

Experienced and customer-centric

Should have a degree or diploma in business administration, facilities or equivalent qualification, and over four years’ experience in a related field. Likewise, strong customer skills and extensive experience in logistics management, administration and data analysis.

Positive and can-do attitude

Are you a resourceful, service-oriented individual with a flair for excellent employee experience? Do you have at least one of year experience in a multinational company or the hospitality industry? Are you an excellent communicator who values teamwork and proper etiquette? If you said yes to all these, we want to take you aboard.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

We will also require you to register in our career site: https://www.us.jll.com/en/careers to capture your details in our system.

Apply today!

To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance, official transcript of records, government IDs, etc.).

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.