Overview Responsible for the development, implementation and evaluation of systems and programs directed toward the provision of quality services for continued program accreditation. Provides diagnostic and therapeutic health care to patients under the supervision of a licensed physician, will work in collaboration with interdisciplinary system partners. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Clinical Activities: • Serves as an expert practitioner, role model and clinical resource in providing quality nursing care to program specific patients and their families. • Support the care team in clinical management of the program specific patients. • Follows program specific patients from admission through discharge and transitions of care as specified by program requirements. • Assist in ensuring all care throughout continuum is coordinated, cost -efficient, and results in optimal outcomes. • Assist in monitoring compliance with program specific standards of care. • Coordinate multidisciplinary team services for patient and family needs. • Provide and document program specific care in accordance with standards relating to the care of these patients. • Identify the need for and coordinate the development and implementation of care paths for program- specific patients incorporating members from the multidisciplinary team. Administration: • Represent the Programs on various hospital and community committees to enhance and foster optimal patient care management. • Manages, coordinates and leads Program Steering and/or Operational meetings. • Manage, as appropriate, the operational, personnel and financial aspects of the Program. • Supervise adherence to hospital policies, procedures and standards through observation, medical record review, staff feedback and other appropriate sources. • Supervision of Program database. • Promote customer service. • Facilitates resolution of patient concerns and implements processes to prevent future incidents. • Ensures the Program meets all current evidence based guidelines and program specific standards as outlined by accrediting agency. Education Responsibilities: • Develop, coordinate and implement orientation, nursing education, and in-service programs related to care and management of Program specific patients in conjunction with nursing services. • Direct community program specific education and prevention programs by developing, implementing, and evaluating programs for targeted populations in the city and surrounding communities • Participate in mandatory educational activities as appropriate to professional development goals. • Participate in case review. • Participate in education programs as needed. • Review all present Program specific patient education materials and standardize across the system. • Work in collaboration with Program specific coordinators across the system • Maintains operations in all assigned areas in compliance with corporate compliance programs, JCAHO standards, IDPH regulations, and other applicable standards and regulations. CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. EDUCATION AND EXPERIENCE Graduate of an accredited nursing program. Meets the requirements determined by the State of IL or WI to perform duties defined as those of a Nurse Practitioner Clinical experience in acute care management Previous Program Experience Preferred CERTIFICATION AND LICENSURE Licensed as an RN in state of practice Licensed as a Nurse Practitioner in state of practice Approved CPR or BLS certification required Certification in Wound Care within 2 years of hire For those driving Mercyhealth vehicles: Maintain a valid driver’s license. Have and maintain an acceptable driving record per Mercyhealth’s HR.100 Fleet and Driver Safety policy. For those driving their personal vehicles: Maintain a valid driver’s license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth’s HR.100 Fleet and Driver Safety policy. ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. OTHER SKILLS AND ABILITIES N/A WORK ENVIRONMENT The noise level in the work environment is usually moderate. Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure. AGE OF PATIENTS SERVED All ages INFORMATION ACCESS Partner may access patient care information needed to perform their job duties. WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. LEVEL OF SUPERVISION Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements SUPERVISES Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.