Zoning Technician Trainee (Growth Services) – Marion County BoC Marion County is a 100% drug free workplace This position is recruited and staffed with reSOURCE Government Services, not Marion County Government BoCC Location: Marion County Growth Services Department – 2710 East Silver Springs Blvd., Ocala, FL, 34471 Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM Pay Rate: $17.05 per hour + benefits *Required: Must be able to clear pre-employment background and drug test; Must possess a valid and active Driver's License w/ relatively clean driving record* JOB SUMMARY Zoning Technician Trainee: This position is entry-level professional work. The Zoning Technician Trainee devotes a significant amount of time on training and routine administrative tasks. A Zoning Technician Trainee often works closely with laypersons and professionals on a regular basis to provide customer service on planning, zoning, and development-related issues. Successful Zoning Technician Trainees may be asked to perform professional-level (Zoning Technician I) duties of limited complexity as a trainee. ESSENTIAL FUNCTIONS The following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the work load. Trains in providing exemplary comprehensive customer service by responding in-person, telephone, written, and email inquiries through friendly, professional customer service skills to ascertain the needs of laypersons and professionals and providing appropriate assistance and information, regarding Comprehensive Plan and Land Development Regulation provisions and applicable federal, state, and regional laws, codes, and regulations. Trains on the requirements in the Marion County Comprehensive Plan, the Marion County Land Development Code, and applicable federal, state and regional laws, codes and regulations. Trains on the intake and review of development orders, permit applications, and other individual consideration items pertaining to the Land Development Code, the processing of such orders, considerations and permits, and closing out the development orders, considerations and permit application files.. Trains in conducting general research and gathering data in selected subject areas of planning and zoning work from selected sources, such as but not limited to the Marion County Overlay Zones, Marion County Property Appraiser, and Marion County Clerk of the Court, MuniCode, Online Sunshine, and Sunbiz. Trains in determining Federal Emergency Management Agency (FEMA) base flood elevation determinations and processing Elevation Certificates. Trains on conduction limited ownership and title history research and determinations for development eligibility. Trains on limited division of lands history and eligibility determinations. Trains in verifying accuracy of applicant filed surveys, maps, and legal descriptions. Use of general technology and programs, such as but not limited to, the copiers and scanners, telephone system, Office Suite (Basic use of Excel, Outlook, PowerPoint and Word), and trains in specialty technology and programs such as but, not limited to, Energov, Interactive Map, OASIS, WebEx, and other special database or permit management programs. Trains in state and county records retention requirements. Trains on mapping legal descriptions and metes and bounds descriptions of property for location verification. Trains in performing impervious area calculations for Stormwater referral. Collaborates with other Marion County Offices, such as but not limited to Code Enforcement, Stormwater, Planning, and the Building department. Collaborates with outside entities such as but not limited to, the State of Florida, Department of Environmental Protection (DEP), St. Johns River Water Management District (SJRWMD), Southwest Florida Water Management District (SWFMWD), The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), The Division of Alcoholic Beverages and Tobacco (ABT), the Florida Agency for Health Care Administration (AHCA), the Agency for Persons with Disabilities (APD), Department of Health (DOH), and the Department of Business and Professional Regulation (DBPR). Implements the organization’s guiding principles and core values. Performs other related job duties as assigned. SUPERVISION Zoning Technician Trainee – II have no supervisory responsibilities. Zoning Technician III’s will fill in for the supervisor as needed. QUALIFICATIONS Education and Experience. High school diploma or equivalent; Six months customer service experience working with computer software. Licenses or Certifications Possession of a valid, State of Florida driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment. KNOWLEDGE, SKILLS AND ABILITIES Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, legal documents, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form. Ability to interpret complex and detailed technical data. Ability to study manual work processes to determine the most effective methods for essential tasks. Knowledge of the land development regulations and comprehensive plan(s). Knowledge of the structure and function of Marion County. Knowledge of computers, including word processors, spreadsheets, computerized mapping, and creation of maps and graphs utilizing geographical software applications. Skills in organization and task prioritization. Ability to communicate tactfully and courteously with members of the general public. Ability to read, interpret, and map legal descriptions, deeds, aerial, legal agreements, judgments, easements, restrictions, property maps, surveys and other legal documents related to property ownership. Ability to read and interpret maps, aerial photographs, and read, interpret and plot moderately complex legal descriptions. Ability to research, prioritize, and analyze data. Ability to remain calm in stressful situations. Ability to work and make accurate determinations with limited supervision. Ability to learn new jobs, programs, and procedures from written material. PHYSICAL DEMANDS The work is sedentary work which requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. While performing the duties of this job, the employee will regularly be required to stand, walk, taste or smell; frequently required to stoop, kneel, and crouch or crawl; occasionally required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk or hear. WORK ENVIRONMENT Work is performed primarily in an indoor environment with limited exposure to adverse environmental conditions. While performing the duties of this job, the employee will occasionally be required to be exposed to outdoor weather conditions.